Privacy Policy

What We Collect

• Identity details such as name, company, job role, and username where provided.
• Contact details including phone number, email address, and billing/contact address.
• Technical details such as IP address, browser/device information, and usage metadata.
• Service interaction data collected through forms, cookies, and analytics tools.

How We Use Information

• To provide support, demos, onboarding, account recovery, and service communications.
• To improve platform reliability, website experience, security, and performance.
• To send relevant business updates or promotional communication (with opt-out options).
• To meet legal and regulatory obligations and prevent fraud or misuse.

Lawful Basis and Consent

• We process data based on consent, contract performance, legitimate interests, and legal obligations.
• Where consent is required (for example, non-essential cookies), it can be withdrawn later.
• Withdrawal of consent does not affect processing already performed lawfully before withdrawal.

Security and Data Sharing

We apply administrative, physical, and technical safeguards to protect your information. Data may be shared with trusted service providers strictly for service delivery and operational support under confidentiality obligations.

No transmission or storage system can be guaranteed as 100% secure. By using our website and services, you acknowledge this residual risk.

Retention and User Rights

• We retain personal data only for as long as required for service, legal, audit, and support needs.
• You may request access, correction, deletion, or restriction of data, subject to legal constraints.
• You may also request withdrawal from promotional communication at any time.

Children, Cookies, and Third-Party Links

• Our services are not intended for children under 13 without guardian authorization.
• Cookies may be used for session continuity, analytics, and personalization.
• Third-party links operate under their own policies; review them before sharing information.

Cross-Border Transfer, Grievance, and Updates

If services are used outside India, data may be processed or transferred to systems located in India and other supported service regions with reasonable safeguards.

This policy may be updated from time to time. Updated versions are effective once published on this page.

Indtrack Technology Pvt. Ltd.

693, Model Town, Behind Indora Metro Station, Kamptee Road, Nagpur - 440014, India

Sales: +91 8888883573 | Support: +91 8380000445 | Email: sales@indtrack.com, help@indtrack.com

For privacy concerns or grievance redressal, please write to help@indtrack.com with subject: Privacy Request.